Nice to Meet You!
We are CRD and we know that some of you wish there were more options to choose from when it comes to delivering amazing customer support services to your customers. We are a call center located in Baltimore, Maryland, but our services reach worldwide.
That’s what we’re here for, with an experienced team, delivering caring and friendly experiences to your customers, in a professional style and efficient manner.
WHAT SETS US APART
THREE AMAZING CALL CENTER ENHANCEMENTS THAT WILL PROVIDE RESULTS:
- Web integrated / enabled agents – one interface
- Flexible, Proactive and Available – we can make changes instantly, we look to the future, we work for you – so we respond quickly
- Thoroughly managed programs from start to finish – all the pieces are reviewed, planned and implemented
This reduces contact center costs and maximizes agent productivity providing your business with a competitive return on investment.