customer relation management, crm, contact center, crm support services, baltimore, maryland




Click here to complete an information request form to learn more about CRD's services.

"At CR Dynamics, we don't believe in second place efforts and hold our business to the highest standards. We have an unwavering commitment to keep our technology state-of-the-art, our personnel well-trained, and our Quality Assurance practices current and up-to date."

CR Dynamics works with its customers to deliver award-winning
Customer Relation Management (CRM) services by implementing modern day contact management practices.

  • Our call center features a completely upgraded, high quality, state of the art contact center system.

  • Our professional agents are part of the most qualified staff you'll find in the call center industry. Our team is completely flexible and can expand at a moment's notice (as little as 24 hours!). With your input, our well-trained agents can handle thousands of inquires from your customers via live call handling, IVR, emails, web chats, faxes and more.

  • We can completely manage all the back end functions for your answer center requirements from strategic planning to delivering rich and meaningful data- in any format that you need.

  • We adhere to all Government, State and Local telemarketing Laws-including the National "Do Not Call" Registry.

No matter how complex, CR Dynamics will handle your specific requirements in the most cost efficient manner possible.

Click on a service to learn more:

Customer Relation Management (CRM), contact center, and CRM support services at CR Dynamics, Baltimore, Maryland.

CR Dynamics & Associates, Inc.
7 East Redwood Street, 6th Floor
Baltimore, MD 21202
P: 410.347.5600
F: 410.347.5603

Specializing in Customer Relation Management (CRM), contact center, and CRM support services.

Services: Help Desk | Order Processing | Answer Services | Event / Seminar Registration | Market Research | IVR | Web Chat | Home

Contact Center Baltimore | Contact Center Maryland | Contact Center Baltimore
CRM Suport Services Maryland | CRM Suport Services Baltimore

About Us | Contract Vehicles | Employment Opportunities | Contact Us
Press Releases

CR Dynamics offers Customer Relation Management (CRM), contact center, and CRM support services with offices in Baltimore, Maryland.