customer relation management, crm, contact center, crm support services, baltimore, maryland

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"At CR Dynamics, we don't believe in second place efforts and hold our business to the highest standards. We have an unwavering commitment to keep our technology state-of-the-art, our personnel well-trained, and our Quality Assurance practices current and up-to date."

CR Dynamics works with its customers to deliver award-winning
Customer Relation Management (CRM) services by implementing modern day contact management practices.

  • Our call center features a completely upgraded, high quality, state of the art contact center system.

  • Our professional agents are part of the most qualified staff you'll find in the call center industry. Our team is completely flexible and can expand at a moment's notice (as little as 24 hours!). With your input, our well-trained agents can handle thousands of inquires from your customers via live call handling, IVR, emails, web chats, faxes and more.

  • We can completely manage all the back end functions for your answer center requirements from strategic planning to delivering rich and meaningful data- in any format that you need.

  • We adhere to all Government, State and Local telemarketing Laws-including the National "Do Not Call" Registry.

No matter how complex, CR Dynamics will handle your specific requirements in the most cost efficient manner possible.

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Customer Relation Management (CRM), contact center, and CRM support services at CR Dynamics, Baltimore, Maryland.

CR Dynamics & Associates, Inc.
7 East Redwood Street, 6th Floor
Baltimore, MD 21202
P: 410.347.5600
F: 410.347.5603
E: info@crdynamics.com

Specializing in Customer Relation Management (CRM), contact center, and CRM support services.

Services: Help Desk | Order Processing | Answer Services | Event / Seminar Registration | Market Research | IVR | Web Chat | Home

Contact Center Baltimore | Contact Center Maryland | Contact Center Baltimore
CRM Suport Services Maryland | CRM Suport Services Baltimore

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CR Dynamics offers Customer Relation Management (CRM), contact center, and CRM support services with offices in Baltimore, Maryland.